The Customer Focused Design team was very appreciative of the time PacITPros spent participating in the event at the May 5th meeting. They saw a lot of really good ideas and value come out of the session.

Overall, the three groups provided:

• Group 1 (Kevin Lane) – 15 high level requirements, with 97 individual sticky requirements.
• Group 2 (Robert DeLuca) – 18 high level requirements, with 54 individual sticky requirements.
• Group 3 (Pat Fetty) – 16 high level requirements, with 174 individual sticky requirements.

That information was distilled into the following series of slides: Group 1, Group 2, Group 3

“Customer Importance” – this provides the prioritization of the requirements that were generated.

“Current Ability” – This is the PacITPros ranking of Microsoft’s ability to deliver this requirement right now based on the technology Microsoft provides in Windows Server 2008 and Windows Server 2008R2. The ranking numbers are:

• 1 = Microsoft doesn’t deliver this at all
• 2-3 = you can do this with significant workarounds and/or 3rd party solutions
• 4-7 = Mircosoft delivers this with minimal workarounds or other applications
• 8-9 = Microsoft delivers this with no workarounds
• 10 = Microsoft couldn’t do this any better

“Improvement Pareto” – The requirements and the ability rankings are calculated together to determine the improvement areas needed for focus. Areas with high importance but low ability are areas that Microsoft needs to put some work into. Areas that are low mean that Microsoft needs less investment and effort to deliver what is needed.